Terms and Conditions
Babicz Guitars USA warrants solely to the original purchaser of a Jeff Babicz Guitar that the instrument purchased shall be free from defects in materials and workmanship under normal use for a period of three years from point of purchase. This Limited Warranty does not apply to:
• Wear or breakage of strings, or other normal wear and tear of the guitar
• Defects caused by modification, misuse, or improper maintenance of the guitar
• Asserted defects involving subjective personal likes or judgements
• Defects caused by accident or exposure to extremes of temperature or humidity that cause harm to the instruments
• Defects asserted by any purchaser who did not purchase the instrument from Babicz Guitars USA in the United States of America.
• Babicz Guitars purchased outside of the United States of America are not warranted by Babicz Guitars USA . Warranties for these instruments, if any, are provided by the authorized distributor or dealer importing Babicz Guitars.
Limitation on Obligations
The obligations of Babicz Guitars are limited to repair or replacement of parts of the instrument found to be defective under this Limited Warranty. In no event shall Babicz Guitars USA be liable for any indirect, incidental, or consequential damages, including but not limited to time, wages or lost profits, of any nature or kind or for damages to or loss of property.
This limited warranty is the sole warranty of Babicz Guitars USA with regard to Babicz “Identity” series instruments only, and is given in lieu of all other warranties, express or implied, including any implied warranties of merchantability and fitness for purpose.
No Other Warranties
The Limited Warranty set forth herein constitutes the entire warranty and representation of Jeff Babicz Guitars USA with regard to its "Identity” Series instruments only.
Claims for warranty performance and service shall be made by sending the instrument, shipping and insurance prepaid by the purchaser, to Babicz Guitars USA at the address shown on the face of this Limited Warranty, together with (a) evidence confirming the original purchase by purchaser (such as a copy of the sales invoice or receipt, a credit card slip, or the like); (b) a brief description of the nature of the asserted defect; and (c) the name, address and phone number of the original purchaser to whom the instrument is to be returned. Babicz Guitars USA shall review the description of the asserted defect, examine the instrument, and make service, repairs and replacements as appropriate under this Limited Warranty. Upon completion of the service, the instrument shall be returned by Babicz Guitars USA to the original purchaser, shipping and insurance to be paid by the purchaser. In the event it is determined that the asserted defect is not covered by or is excluded from this Limited Warranty, the instrument shall be returned without repairs or replacement, shipping and insurance to be paid by the purchaser.
Important: Your guitar is constructed from solid wood that was carefully dried and seasoned. Solid wood will absorb moisture in wet climates and expel moisture in dry climates. If not properly taken care of, your guitar may crack. This may be prevented by storing your guitar in its hardshell case and by using a soundhole humidifier. If you are unsure about the use of a humidifier, please contact us for a more detailed explanation.
Storage and Maintenance
To help maintain your guitar within factory specs, always store it in its case, and avoid prolonged exposure to extreme humidity changes (50 percent is optimal) or extreme temperature changes . Use a sound humidifier during temporary periods of low humidity to prevent drying-out and cracking, which can result in costly repairs. Never expose your guitar to extreme heat, such as a car cabin, car trunk, direct sun, attic, etc...Never store your guitar in extremely cold conditions. Never let your guitar be exposed to below Zero conditions. It is recommended that your guitar is detuned when storing for long periods of time. Never use heavy strings on your Babicz Guitar. When stringing your guitar, always use the provided String Anchor system . Never attach the strings directly to the Bridge Retainer as this may damage the soundboard.